This Privacy Policy explains exactly what personal information Pak Supar collects when you use our platform, how we use it, who we share it with, and what rights you have over your own data. We've written it in clear, straightforward English — no unnecessary legal jargon.
Last updated: January 2025
Pak Supar is the operator of the online gaming platform available at paksupar.bet. We are the "data controller" for the purposes of this Privacy Policy — meaning we are responsible for deciding how and why your personal data is processed when you use our platform.
Pak Supar operates specifically for the Pakistani market, accepting players who are 18 years of age or older. All transactions on Pak Supar are denominated in Pakistani Rupees (PKR), and we accept deposits and withdrawals through local Pakistani payment methods including Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer via IBFT, and Visa/Mastercard debit cards issued by Pakistani banks.
For all privacy-related queries — data access requests, deletion requests, complaints, or general questions about how Pak Supar handles your information — contact our privacy team directly at privacy@paksupar.bet or via live chat on the platform. We aim to respond to all privacy queries within 24 hours.
Pak Supar collects personal data in two main ways: information you provide to us directly, and information generated automatically through your use of the platform. Here is a clear breakdown of both categories.
Your full name, date of birth, email address, mobile number, and a username chosen by you when creating a Pak Supar account.
Payment method details — such as your Easypaisa or JazzCash account number, or bank account information — needed to process your deposits and withdrawals on Pak Supar.
Copies of your CNIC, passport, or other government-issued ID when requested for age verification or withdrawal processing on Pak Supar.
The content of any messages you send to Pak Supar's customer support team — via live chat or email — including your queries, complaints, and feedback.
Pak Supar uses your personal data only for the purposes listed below. We do not use your data in ways that aren't described here, and we do not sell your personal information to third parties for commercial purposes — ever.
| Purpose | Data Used | Why It's Necessary |
|---|---|---|
| Account creation & management | Name, email, mobile, date of birth | To create and maintain your Pak Supar account and verify your eligibility |
| Payment processing | Payment method details, transaction records | To process deposits and withdrawals in PKR to your chosen payment method |
| Age & identity verification | ID documents, date of birth | To confirm you are 18+ and that your account belongs to you |
| Fraud prevention & security | Device data, IP address, activity patterns | To detect suspicious activity, prevent unauthorised access, and protect Pak Supar players |
| Responsible gaming | Play history, session data, loss patterns | To identify players who may need responsible gaming support and to apply tools you have set |
| Customer support | Support communications, account details | To respond to your queries and resolve issues with your Pak Supar account |
| Platform improvement | Usage data, game activity, navigation patterns | To understand how Pakistani players use Pak Supar and improve the platform experience |
| Marketing (opt-in only) | Email, mobile number, game preferences | To send promotions and offers to players who have opted in — you can unsubscribe at any time |
Pak Supar will only send you promotional communications — including bonus offers, game announcements, and special events — if you have actively opted in to receive them. You can withdraw your consent at any time by updating your communication preferences in account settings or by contacting our support team. Opting out of marketing will not affect your ability to use Pak Supar in any way.
Pak Supar processes your personal data under the following legal bases, depending on the purpose of the processing.
Pak Supar does not sell your personal data. We share it only in the limited circumstances described below, and only with parties who are bound by appropriate data protection obligations.
Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners receive the payment information necessary to execute your deposit and withdrawal requests on Pak Supar. They process this under their own privacy policies.
Pak Supar may use third-party identity verification providers to confirm the authenticity of documents submitted by players during the account verification process.
The game studios whose titles appear on Pak Supar — such as Spribe (Aviator) — may receive anonymised or pseudonymised session data necessary to operate the games and verify provably fair outcomes.
Pak Supar may be required to share data with law enforcement, financial intelligence, or regulatory bodies where legally compelled to do so. We will inform you of any such disclosure where the law permits.
Pak Supar takes the security of your personal data seriously. We've implemented technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.
No system is 100% immune to security incidents. In the unlikely event of a data breach that affects your personal information, Pak Supar will notify you as soon as practicable and take immediate steps to contain and remediate the breach. We will clearly communicate what happened, what data was affected, and what you should do to protect yourself.
Pak Supar retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration details | Duration of account + 5 years after closure | Legal and regulatory compliance, dispute resolution |
| Transaction records | 7 years from transaction date | Financial record-keeping requirements |
| Identity verification documents | 5 years from submission | Anti-money-laundering and know-your-customer requirements |
| Customer support communications | 3 years from last interaction | Dispute resolution and service quality review |
| Game activity and session logs | 2 years from session date | Responsible gaming monitoring, fraud prevention |
| Marketing preference records | Until consent is withdrawn + 1 year | Proof of consent and suppression list management |
After the applicable retention period, Pak Supar will securely delete or anonymise your personal data so that it can no longer be linked to you as an individual. Anonymised, aggregated data — where no individual can be identified — may be retained for longer periods for statistical and platform improvement purposes.
Pak Supar uses cookies and similar tracking technologies on paksupar.bet. These are small files placed on your browser or device that help the platform function correctly, remember your preferences, and understand how players use the site.
| Cookie Category | Purpose | Can You Opt Out? |
|---|---|---|
| Keeps you logged in, maintains your session, enables the game interface and payment flows to function on Pak Supar | No — required for the platform to work | |
| Tracks which pages and games are most visited on Pak Supar, how long players spend on each section, and general navigation patterns | Yes — via cookie preference settings | |
| Remembers your display settings, language choice, and other UI preferences so you don't have to reset them on every visit to Pak Supar | Yes — but opting out resets preferences on each visit |
You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies, though essential cookies cannot be disabled without breaking core Pak Supar functionality. To update your preferences for analytics and preference cookies specifically, use the cookie settings option available on the Pak Supar platform.
As a Pak Supar player, you have meaningful rights over your personal data. These rights can be exercised at any time by contacting us at privacy@paksupar.bet or through our support team.
Request a copy of all personal data Pak Supar holds about you. We'll provide this within 30 days of a verified request, free of charge.
Ask us to correct inaccurate personal data held on your Pak Supar account. You can update most basic details directly through account settings.
Request deletion of your Pak Supar account and personal data. Subject to our legal retention requirements, we will erase your data promptly upon a valid request.
Ask Pak Supar to pause processing your data in certain circumstances — for example, while you contest the accuracy of information we hold about you.
Object to Pak Supar processing your data for direct marketing purposes. This is always actioned immediately upon request, without affecting your account status.
Request a copy of your Pak Supar personal data in a machine-readable format for transfer to another service. Applicable to data you provided directly to us.
To make any privacy rights request, email privacy@paksupar.bet with the subject line "Privacy Rights Request" and include your registered email address and the specific right you wish to exercise. We will verify your identity before processing the request and respond within 30 calendar days. There is no charge for any standard privacy rights request.
Pak Supar is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18.
If we discover that an account has been created by a player under 18 years of age, the account will be immediately closed, all associated funds will be returned to the payment method used, and all personal data associated with the account will be deleted. Any winnings accumulated by an underage player will be forfeited.
If you believe a minor has created a Pak Supar account, please contact us immediately at privacy@paksupar.bet with details. We will investigate and close the account promptly. Pak Supar takes underage gaming seriously and cooperates with parents and guardians who raise such concerns.
Pak Supar's platform does not include links to external third-party websites as a general practice. In the event that any third-party content, game provider interface, or external service is accessible through the Pak Supar platform, please be aware that those services operate under their own privacy policies.
Pak Supar is not responsible for the privacy practices of third-party game providers, payment processors, or any other external services. We recommend reading the privacy policy of any external service you interact with through the Pak Supar platform, particularly payment method providers such as Easypaisa, JazzCash, NayaPay, and SadaPay.
Pak Supar may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or the services we offer. When we make material changes that affect your rights or how your data is used, we will notify active players by email or through a prominent notice on the platform before the changes take effect.
The "last updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Continued use of the Pak Supar platform after an updated policy has been published constitutes acceptance of the updated terms.
Privacy questions, rights requests, complaints, and general data enquiries can all be directed to the Pak Supar privacy team. We take every query seriously and respond within 24 hours for most requests.
privacy@paksupar.bet — for all data rights requests, privacy complaints, and questions about how Pak Supar handles your personal information.
Available 24/7 on the Pak Supar platform. For urgent account or data concerns, live chat is the fastest way to get a response from our team.
If you are dissatisfied with how Pak Supar has handled your personal data or a privacy rights request, you have the right to escalate your complaint. We ask that you contact us first and give us the opportunity to resolve the issue directly — this is almost always the fastest path to a resolution.
These aren't just policy points — they're specific, verifiable commitments that shape how we build and operate the Pak Supar platform.
Pak Supar does not sell, rent, or trade your personal information to third parties for their own commercial purposes. Full stop. Your data is used to run your Pak Supar account — nothing else.
Every data transfer between your device and Pak Supar uses TLS encryption. Sensitive stored data — payment details, identity documents — is encrypted at rest as well.
Pak Supar will never send you promotional emails or SMS without your explicit consent. You can opt out of all marketing at any time through account settings — it takes one click.
Access, correct, export, or delete your Pak Supar personal data at any time. Rights requests are handled within 30 days, free of charge, with no impact on your account unless you request closure.
Pak Supar follows a clear retention schedule. When data is no longer needed for its original purpose and legal requirements are met, it is securely deleted or anonymised.
If a security incident ever affects your Pak Supar data, we will inform you promptly with details of what happened and what we did to fix it. No silence, no delays.
600+ games, instant PKR withdrawals, provably fair crash games — and the peace of mind that your personal data is protected by a privacy policy built around your rights. Join over 500,000 Pakistani players on Pak Supar. Registration is free.